Experiencing a delayed deposit or pending transaction alert on the diwa king app? Payment delays usually happen due to bank server congestion, missing UTR references, or temporary gateway sync delays.
Follow these quick troubleshooting steps to clear pending payments inside the diwa king apk.
Step-by-Step Fixes for Pending Deposits
- Allow Auto-Reconciliation Window: Banking systems usually clear pending status within 15 to 48 hours via NPCI auto-reconciliation. Avoid creating duplicate deposit requests while a transaction status shows “Pending”.
- Submit 12-Digit UTR Number: Open your UPI payment app (PhonePe, Google Pay, or Paytm) and copy the 12-digit UTR / Ref Number. Open the pending deposit section inside the diwa king app, paste the UTR code, and hit submit.
- Contact Live Support with Payment Proof: If your balance doesn’t update within 2 hours, raise a ticket via official diwa king support. Attach your user ID, registered mobile number, and a screenshot of the payment receipt clearly showing the UTR and timestamp.
Payment Status Troubleshooting Matrix
| Transaction Status | Underlying Cause | Immediate Action Needed |
| Debited from Bank, Pending in App | Payment gateway sync delay | Wait 30 minutes; paste and submit the 12-digit UTR inside the diwa king apk. |
| Payment Failed, Money Debited | Bank server timeout | The amount will automatically refund to your source bank account within 24–48 banking hours. |
| UTR Already Used Alert | Typo in reference code | Re-check the UTR digits directly from your official bank passbook/statement. |
Pro Tip: Always save a copy of your UPI payment receipt with the UTR number until your wallet balance reflects the deposit on diwa king.
